True MarginTrue Margin

Free Customer Lifetime Value Calculator

Estimate revenue and gross-profit lifetime value from order frequency and customer lifespan, then compare acquisition cost.

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Results

Annual Revenue per Customer$165.00
Customer Lifetime Value$330.00
Gross LTV (after COGS)$198.00
Net LTV (after acquisition)$173.00

Key Ratios

LTV:CAC Ratio7.9x (healthy)
CAC Payback Period3.0 months
CAC at a Modeled 3:1 Ratio$66.00
True Margin APEX
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Formula and worked example

Revenue LTV = average order value × annual purchase frequency × customer lifespan in years

At an illustrative $50 order value, three orders a year and a two-year lifespan, revenue LTV is $300. A 40% gross margin gives $120 gross-profit LTV before retention and other operating costs.

Frequently asked questions

Is lifetime value revenue or profit?

Both definitions are used. Revenue LTV measures sales, while margin-adjusted LTV applies a cost or margin assumption. Label the definition before comparing it with acquisition cost.

Is this a prediction of customer retention?

No. The model uses the frequency and lifespan you enter. Compare those assumptions with actual customer cohorts when you have them.

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